Sean Sanker | Bay State IT
Bay State IT offers IT consulting, network and desktop support, and managed IT services both remote, and onsite.
We pride ourselves on providing a superior level of IT support extending throughout every facet of your organization. Whether your needs are basic network - desktop support, or you're looking to implement large networks, data backups, disaster recovery, virtual environments, and network monitoring Bay State IT is here to offer a truly comprehensive IT support solution for your business.
Our Tier 1 Desktop Support
For our clients whose most immediate concern is the maintenance of smooth daily operations, a Bay State IT Desktop Support Technician provides cost-effective solutions, while also ensuring that network infrastructure is securely maintained via well-documented communication with our Server Support Technicians. Detailed reports can be exported from our Ticket System, to provide our clients with every assurance that a fair fee is assessed for the appropriate level of service.
Our Tier 2 Server Support
Bay State IT Tier 2 Personnel are among the highest-level technicians in the industry. Their presence on our Team is invaluable. We house Network Engineers who specialize in back-ups and VMware, Linux/ Unix, Cisco, Firewalls, and Windows Server. These highly-experienced IT professionals are available both on-site and remotely as a first line of defense to protect your network infrastructure. Whenever it is determined to be a thorough and cost-effective solution for our client, Bay State IT Tier 2 Personnel complement the work of your Desktop Support Technician. When necessary they will take a first-hand role in the security and maintenance of your complex network operations.
Apple, Cisco and Microsoft Certified